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Pathways
Course Objectives
- Increase your influence and ability to get things done
- The importance of psycholinquistics
- Dealing with different personalities
- How to read non verbal signals from others and send out the right ones yourself
- How to increase your popularity
- Win people to your way of thinking
Target Audience / Entry Requirements
This 1day course will be of particular interest to those with line management responsibility and who are either new to people management, or who would like to improve their communication skills.
Assertiveness Skills
Course Objectives
Personal experiences and course objectives
Behaviour recognitionPassive, aggressive and assertive behaviours
Assertiveness assessmentStyle analysis - the personal benefits of assertive behaviour
Beliefs, rights and responsibilitiesThoughts affect behaviourThe rights we give ourselves and othersBelief changers
Developing assertive behaviourActive listening and questioningAssertive verbal and non-verbal behaviourUsing empathy
Managing passive and aggressive behaviourHuman...
Next Course Dates: 28/10/2010
Full course details >>
Appraisal Skills
Course Objectives
Unlocking the productivity and potential of employees is a key responsibility of every manager.
This one day workshop will help managers new to appraisal establish the right skills and focus on the outcome rather than the paperwork.
By the end of the course, participants will be able to prepare, structure and run an appraisal interview with confidence.
Next Course Dates: TBA


