Course Outline

• Projects and Project Work
• System and project lifecycles
• Implementation strategies, business reports and reviews
• Project planning
• Checkpoints and milestones
• Resource allocation and histograms
• Work schedules and Gantt charts
• Monitoring and control
• Collecting and presenting progress information
• Tolerance and contingency
• Exception reports and plans
• Change control and configuration management
• Configuration items and product baselines
• Quality
• Quality control versus quality assurance
• Procedures and testing
• Principles of ISO 9001:2000 quality management systems
• Estimating
• Effects of over and underestimating
• Effort versus duration: effort and cost
• The Delphi approach
• Risk
• Definitions, processes, responses and actions
• Maintenance of risk registers and logs
• Project communications and organisation
• Identifying stakeholders and their concerns
• The project sponsor
• The project team and matrix management
• Review of ISEB syllabus
• Examination technique and sample examination
• Examinations

Course Objectives

Candidates who pass this Foundation Certificate should be able to demonstrate an understanding of the principles of project management including those that relate to project planning, monitoring and control, change control and configuration management, effort estimation, quality and risk management and communications between stakeholders.

Target Audience / Entry Requirements

There are no formal entry requirements but it is assumed that delegates will have a basic knowledge of IT. This qualification is therefore ideal for project and IS staff who are relatively new to the management of projects and who wish to demonstrate their professional interest in project management by obtaining the ISEB Introductory Certificate in Project Management.