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Problem Solving
Course Objectives
Managers are faced with many problem solving exercises in their day-to-day tasks, it is therefore important that they understand their particular problem solving style and the consequences of it. Problem solving in management is though, only half of the story. Successful organisations need managers who can, as well as solve problems, also improve upon aspects of the business where no problem is apparent. Creativity, innovation, lateral thinking and problem solving go hand in hand.
This...
Next Course Dates: 10/12/2010
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First Time Manager
Course Objectives
This programme offers an overview of the new skills and techniques you will need to master in order to succeed as a new manager.
Course Outline
Role of the Manager:- What do great managers do?- Finding the right balance - Action Centred Leadership
Communications:- What makes someone difficult?- Verbal, non-verbal and body language- Making the most of your communication
Team Working:- Making and developing a high performing team- Belbin - everyone in a team has something to...
Next Course Dates: 01/10/2010