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Effective Web Research
Course Objectives
ObjectivesTo enable participants to:
- find relevant information on the web, quickly and efficiently;
- assess the information they find on the web;
- make use of different search tools and methods.
Next Course Dates: TBA
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Business Systems Analysis Workshop
Course Objectives
Setting the scene:
- Introduction
- Business drivers for effective analysis
- Role of the analyst
Requirements Analysis Overview:
- Benefits of a structured approach to requirements analysis
- Types of systems development lifecycle (SDLC)
- Requirements capture within the SDLC
- Scoping the requirements analysis
- Stakeholder identification
- Feasibility studies
Requirements Capture:
- Types of requirements
- Gathering requirements
- JAD & event definition workshops
- The requirements...
Next Course Dates: 04/10/2010
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Is Cloud Computing right for you?
Course Objectives
The key benefit in attending this seminar is that you will have an independent viewpoint from someone who is not selling or promoting cloud services. This will help you understand all the different types of cloud computing that are available and decide which is suitable for your business and whether or not, your business is ready to make the move. We will also look at the perceived challenges in adopting cloud computing and how these are influencing how organisations implement solutions....
Next Course Dates: 12/10/2010
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ITIL (v3) Service Management Foundation
Course Objectives
This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL® best practice service lifecycle approach.
- Understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted within their own...
Next Course Dates: 25/10/2010
