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Our range of short courses is constantly being updated to reflect the demand for the skills training in the workplace.
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Enhanced Organisational Performance
Course Objectives
- Gain insights into the importance of tracking financial results
- Review how to build organisational capability whilst monitoring controllable factors which are equally critical to the achievement of a strong performance result for the business
- Learn new techniques for delivering formative feedback in a constructive manner based upon observations.
Next Course Dates: 15/09/2010
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Introduction to Mediation
Course Objectives
- Understand the mediation process and the role of the mediator
- Know what makes an effective mediator (including skills, qualities and knowledge)
- Appreciate the benefits of mediation
- Understand when mediation can and cannot help
- Know what to consider before introducing mediation into an organisation
Next Course Dates: 15/09/2010
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Values Based Leadership
Course Objectives
- Gain awareness of the importance of treating every employee as an individual
- Gain insight into the impact of individuals' personal values and goals
- Understand what influences motivation and engagement within an organisation
- Appreciate how your sensitivity can improve working relationships and generate enhanced team performance.
Next Course Dates: 15/09/2010
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Key Communication Skills
Course Objectives
Communication is key in all businesses. One in four managers identify poor communications as a critical barrier to improved productivity in the workplace; with workers spending just over three weeks every year on unproductive activitiesDuring this two hour seminar delegates will learn through a process of practical exercises and scenario led discussions the theories of effective communication and delegating skills.
Next Course Dates: 16/09/2010
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