Effective Business Writing

Course Summary

This course is for people who
want to develop their communication skills across a range of written business


Good communication, both internal and external, makes a significant difference to productive and effective organisations. Clarity in communication at all levels conveys the values and priorities of an organisation. This course will consider a range of documents produced in a business environment, including reports, emails and memorandums, and will provide guidance and tips on best practice. A recent analysis of communication in the workplace, oral or written, has noted that around 70% of communication today is via email and we will look at good practice in this important area of the working day.


Why is good written communication so important?

  • Impact on productivity, time management and ‘customer’ confidence when communication is unclear

Types of written communications in the workplace

  • What are the kind of documents being produced in organisations?
  • Common themes and good practice

Understand the needs of your audience

  • Who is the audience for your communication?
  • Tailoring your communication to meet the expectations of recipients

Planning what you want to say

  • What? When? Who? Why? How?
  • The five ‘C’ s of good written communication
  • Getting the right tone
  • Plain English and the “fog index”

Why email communications need extra attention

  • Good practice and routines in managing and writing emails
  • Understanding the ‘psychology’ of the email

Reviewing and checking your work for accuracy

  • A strategy to proof read communications
  • Common grammatical and spelling errors

Course Benefits

Delegates will gain

  • Greater awareness of the features of effective business communications
  • Further skills in writing for business in a timely and professional fashion
  • Confidence in managing their writing skills

Tutor Profile

Peter Le Cheminant is Guernsey born. He attended university in Winchester and developed his career as an English teacher over a 17 year period in the UK. Peter then returned to Guernsey in 1990 to take up a senior post at Les Beaucamps High School.

Peter became headteacher of the school in 1992 and steered the organisation through many changes as well as playing a major role in the Project Team that was responsible for building an award winning new campus.

After many years in a high profile leadership position Peter left his post in August 2014 and since then has taken up a second career working as a learning and development consultant mainly in the local finance sector. Peter has developed the World of Work Academy for the GTA, a training course aimed at new starters in the workplace, helping them to bridge the gap between school/university and work.

Peter also has a professional qualification in Executive Coaching from the University of the West of England and he is able to provide additional coaching for individuals if requested.

Course at a Glance

  • Next Start Dates: New dates TBA
  • CPD Points: 3.5
  • Course Cost: £195.00
  • Course Length: Half day (09:00-12:30)

There are no dates currently available for this course, If you would like to register your interest please complete the form below:

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