Effective Business Writing

Course Summary

This course is for people who
want to develop their communication skills across a range of written business
communications.

Introduction

Good communication, both internal and external, makes a significant difference to productive and effective organisations. Clarity in communication at all levels conveys the values and priorities of an organisation. This course will consider a range of documents produced in a business environment, including reports, emails and memorandums, and will provide guidance and tips on best practice. A recent analysis of communication in the workplace, oral or written, has noted that around 70% of communication today is via email and we will look at good practice in this important area of the working day.

Topics

Why is good written communication so important?

  • Impact on productivity, time management and ‘customer’ confidence when communication is unclear

Types of written communications in the workplace

  • What are the kind of documents being produced in organisations?
  • Common themes and good practice

Understand the needs of your audience

  • Who is the audience for your communication?
  • Tailoring your communication to meet the expectations of recipients

Planning what you want to say

  • What? When? Who? Why? How?
  • The five ‘C’ s of good written communication
  • Getting the right tone
  • Plain English and the “fog index”

Why email communications need extra attention

  • Good practice and routines in managing and writing emails
  • Understanding the ‘psychology’ of the email

Reviewing and checking your work for accuracy

  • A strategy to proof read communications
  • Common grammatical and spelling errors

Course Benefits

Delegates will gain

  • Greater awareness of the features of effective business communications
  • Further skills in writing for business in a timely and professional fashion
  • Confidence in managing their writing skills

Tutor Profile

Peter Le Cheminant is Guernsey born. He attended university in Winchester and developed his career as an English teacher over a 17 year period in the UK. Peter then returned to Guernsey in 1990 to take up a senior post at Les Beaucamps High School.

Peter became headteacher of the school in 1992 and steered the organisation through many changes as well as playing a major role in the Project Team that was responsible for building an award winning new campus.

After many years in a high profile leadership position Peter left his post in August 2014 and since then has taken up a second career working as a learning and development consultant mainly in the local finance sector. Peter has developed the World of Work Academy for the GTA, a training course aimed at new starters in the workplace, helping them to bridge the gap between school/university and work.

Peter also has a professional qualification in Executive Coaching from the University of the West of England and he is able to provide additional coaching for individuals if requested.

Course at a Glance

  • Next Start Date: 21 October 2019
  • CPD Points: 3.5
  • Course Cost: £195.00
  • Course Length: Half day (09:00-12:30)
  • Location: GTA University Centre, Guernsey
  • Tutor: Peter Le Cheminant

There are no dates currently available for this course, If you would like to register your interest please complete the form below:

Latest Articles



Latest from Twitter



Want to learn more? Sign up to our mailing list!



We will email you from time to time to update you on upcoming courses, events and conferences.