Coaching Skills for Managers
If you are up for the challenge, your employees, the business and your career will all benefit from you operating in a “Coaching” mind-set. Your employees will be developed and challenged in a way that realistically builds new skills and enables them to learn from experiences. In the process, your own career will also blossom if you are known to be a good developer of people – a critical skill for long-term success.
During this one day workshop we will discuss the benefits of coaching, how to integrate this with a manager/supervisory role and how effective coaching empowers individuals and teams to achieve greater results so your company can lead the way in its field.
- We will define coaching, how this compares to a Manager's role and why we would choose this
- A discussion around five coaching skills that every manager needs to have
- Exploring what might get in the way of us coaching in the workplace and the issues that may be holding back our team members from performing at their optimum level
- What makes a conversation 'effective'?
- A three-step model to enable us to coach team members and fully unleash their talents
- Practicing how a manager can behave more like a coach
- Personal action plans.
Korinne Le Page has over 25 years' experience in training, management development, coaching and counselling. Her background is in training management and teams both nationally and internationally, initially with British Airways and latterly in a variety of market sectors.
Korinne has also worked as an operational manager in customer service, managing teams in challenging environments, and also ran her own business for several years. She has a comprehensive understanding of business requirements, appreciating in particular the importance of providing seamless customer service.