ICSA: Effective Minute Taking

Course Summary

People frequently find themselves called upon to take minutes, with little guidance on how they are expected to produce an accurate record of what took place. Ambiguous agreements, a vague agenda, interruptions and a poor chairperson are just some of the factors that can make this a daunting task.


This interactive course provides practical guidance on how to overcome most problems faced by minute takers and to achieve accurate minute taking. Delegates also develop a toolkit of personal skills which will boost their confidence in writing accurate minutes.

This course is for anyone charged with, or about to take responsibility for, taking minutes at meetings.

Course price:

£375 (Non-Member)
£325 (ICSA Member)

ICSA Members - If you are a member booking online, please use the discount code 'ICSA2'.


  • Why are minutes kept?
  • The role of the minute taker
  • The problems with minute taking
  • Understanding the nature of meetings
  • The skills of effective minute writing
  • Essential communication skills

Course Benefits

  • A toolkit of skills which will boost your confidence in the writing and presenting of accurate minutes
  • An understanding of how meetings work, the problems which can occur and how they can be addressed
  • Techniques and tips on effective communication, relationship building and dealing with discord

Tutor Profile

Phil Davis is a director of TMF Training. He is involved in the development and delivery of a range of management workshops and training programmes as is the co-designer of the ICSA training programme “Effective Minute Taking”. Phil has been delivering this programme for the ICSA throughout the UK over the past six years, and more recently in Europe.

Course at a Glance

  • Next Start Dates: New dates TBA
  • CPD Points: 6
  • Course Cost: £375.00
  • Course Length: 1 day (09:00-17:00) A sandwich lunch will be provided. 

There are no dates currently available for this course, If you would like to register your interest please complete the form below:

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