ITIL Passport e-Learning (online)

Course Summary

ITIL® Passport is accredited by the PeopleCert to support self- study computer-based e-learning for the ITIL® Foundation exam. SPOCE’s self-study products aim to provide you with a straightforward route to becoming a fully certificated professional in your own time and at your own pace.

ITIL® Passport is compatible with laptops, desktops, android tablets, iPads and mobile devices.


ITIL™ Passport contains learning modules for Foundation level study and qualification.

Each module introduces an element of the ITIL structure and provides interactive multimedia lessons with tests and tasks to consolidate the learning covering the following:

  • Introduction
  • Service Management as a Practice
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvements
  • Technology Considerations
  • Exam Preparation
  • 21 Category-C PDUs.

All modules include related lessons, Interactive Tasks, samples foundation exam simulation, glossary and Syllabus.


  • 9 modules with associated interactive and video presented lessons
  • Notes to support each lesson to consolidate the learning
  • Module level exam simulation directly aligned to the ITIL® syllabus
  • Online support, forums, chat and progress reports
  • Interactive exercises to assist with knowledge retention

Course Benefits

  • Provides an overview of ITIL, what it is, where it is used.
  • innovative leading-edge e-learning developed by industry experts
  • A cost-effective solution for both individuals and organisations
  • This introduction is the start of the path into IT Service Management and the first step to enable candidates to progress on to further levels within the ITIL® qualifications framework
  • Online learning gives you the freedom to access from any location.
  • Enables all staff working within an IT environment to appreciate the structure to Information Technology Service Management.


Please follow the link to the online course platform where you can see a short demo ITIL demo


Take your ITIL Foundation exam online! This exam option is available using your own webcam and microphone (Valid ID required) and allows you to take the exam in the comfort of your own home at a convenient time without the need for a physical invigilator.It is ideal for candidates who may not have access to exam centres or those who may not be able to get to an exam centre.

Please note a minimum of 3 weeks notice is normally applicable to arrange online exams.To book your Foundation exam and/or Practitioner exam please contact us directly on [email protected]

    • ITIL Foundation Exam - £299
    • ITIL Manual at £30 (Optional for Foundation)

If you would like to purchase the manual for the course from or book your exam through us please contact us at the GTA on [email protected]


If you are interested in taking the course online, please register your interest through the ‘Register Interest’ button on the right hand side of this page, and we will contact you with the information you need to start your on-line training journey.


Tutor Profile

The GTA has been working with SPOCE for many years and host their excellent classroom based Prince2 and Agile courses. SPOCE is an accredited Project and IT Service Management Training Provider and are pioneers in Project, Programme, Risk and Service Management best practice. SPOCE holds accreditation certificate 001. In January 1997 SPOCE delivered the World's first PRINCE2® course, and in March 2000 delivered the World's first MSP® course, followed by PRINCE2® & MSP® eLearning and blended learning.

The e-learning courses on this page are offered by SPOCE PM Ltd ATO of APM Group Limited. AgilePM® is a registered trademark of APM Group Limited. All rights reserved.

Course at a Glance

  • Next Start Dates: New dates TBA
  • CPD Points: 0
  • Course Cost: £299.00
  • Course Length: 6 Months Access to ITIL Passport e-Learning - Foundation


This is an online course which you take from the comfort of your home or work computer. Your PC/laptop will need the following:

  • Access is via your standards-compliant web browser and weblink
  • PC/Tablet running Win10, 8 or 7 with Chrome, Firefox or IE11/Edge
  • AppleMac with Chrome, Firefox or Safari
  • Ubuntu/Mandriva Linux with Firefox
  • PDF Reader
  • Broadband web connectivity
  • 1024 x 768 min. display (touch optional)
  • Speakers / Headphones

There are no dates currently available for this course, If you would like to register your interest please complete the form below:

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