The Advanced Manager

Course Summary

Due to the current self-isolation rules in place prohibiting our UK based tutor from coming to Guernsey, this course will be delivered in real time by our UK based tutor via a virtual classroom.

This one day course is practical, lively and encourages sharing and learning from each other. You will learn how to become a more successful manager, how to improve team communication, how to make better decisions and how to build a team.



  • Understand the key roles and responsibilities of a manager
  • Building trust
  • Developing your influencing skills
  • Motivating people


  • Practical tools for leading teams
  • Handling conflict promptly and fairly
  • Leading change


  • Building relationships and develop key alliances
  • Coaching skills
  • Continual development (even if there isn’t clear career progression)

Course Benefits

This one day course will cover a wide range of components relevant to a managers role and will give an overview and base from which to develop the skills to be a great manager.

Tutor Profile

Kay Stephan, FCIPD, is the Managing Director of Mirador, a learning and development consultancy. She has over 20 years' experience working in partnership with a variety of private and public sector organisations, including the GTA University Centre. Interventions range from designing and delivering bespoke management development events, coaching, designing and delivering assessment centres, to the design and delivery of personal effectiveness workshops. Kay has specific expertise developing webinars and implementing Social Learning Systems. Her approach is warm, pragmatic and perceptive.

Course at a Glance

  • Next Start Date: 3 December 2020
  • CPD Points: 7
  • Course Cost: £295.00
  • Course Length: Full day (09:00-16:45)
  • Location: GTA University Centre, Guernsey
  • Tutor: Kay Stephan

There are no dates currently available for this course, If you would like to register your interest please complete the form below:

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