Post/Job Title: Service Delivery Facilities

Location: GTA, St Peter Port House

Normal hours per week: 15hrs 

Mon, Tues & Weds 07:30 – 12:30 Term Time

(Additional hours would be considered, if preferred by the successful candidate)

Accountable to: Head of Service Delivery

Job Purpose:

To provide high quality service delivery support to the GTA, to ensure that the facilities are fit for the effective delivery of GTA training programmes. 

Personal Requirements:

A hardworking, honest, dependable, self-motivated person to work as part of the Service Delivery team, who is willing to support the aims and values of the GTA. Ideally the postholder will have a working knowledge of IT programmes, such as Word, Excel and PowerPoint and have the ability to troubleshoot when necessary. 

Must hold a clean driving licence. 

Duties and Responsibilities:

Security

  1. Opening and closing of the GTA Training Suite. 

General

  1. Upkeep and general care of the GTA Training Suite

  2. Preparation of the training rooms, set up laptops and digital projectors to tutor requirements (Training to be provided)

  3. Ensure all training laptops receive regular program and software updates

  4. Cleaning and tidying the Training Suite and toilet areas 

  5. Stock control and ordering of consumables

  6. Liaison with suppliers and contractors

  7. Check and report any damage or security defects to the building, furniture, fittings and equipment to Service Delivery Team Lead

  8. Undertake necessary training in First Aid at Work, AED Guardian, Fire Marshall Food Hygiene and Exam Invigilation

  9. Assisting and supporting the Service Delivery team on administration tasks as and when required

  10. Assisting the Exams team with invigilation and admin tasks when required.

Customer Service

  1. Welcoming and registration of students, tutors, exam candidates and visitors to the GTA

  2. Preparation of onsite refreshments (tea, coffee, water etc) and the co-ordination of offsite refreshments as required

  3. Support the Programme Managers in the liaison with tutors and students

  4. Collection and delivery of materials and equipment to offsite locations

  5. Any other work requested by and deemed appropriate by the Service Delivery Team Lead or the Senior Management Team.

Any other responsibilities that may be required from time to time by the Head of Business Development and Operations, or the Chief Executive of the GTA.

To Apply:

If you are interested in this position, please contact Helen Barker for further information and details of how to apply:

Email: [email protected]

Tel: 224570