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On 6th March 2020, the FATF published official guidance recognising the need for CDD teams to acknowledge the requirement that organisations may need to onboard customers virtually. It has therefore never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing customers is a key part of these controls. Without this due diligence, your firm can become subject to reputational, operational, legal and financial risks.

With this qualification the ICA has successfully created an engaging, practical and informative learning journey that is proven to work for virtual CDD teams onboarding in a virtual world.
Topics to be covered include:
Outcomes and success criteria of KYC
This course is offered by International Compliance Association Commercial Services (ICA’s approved training provider) and comprises self-study at home through the online learning platform for 6 months plus attendance at four interactive half day virtual classrooms assessed by an exam at the end of the study journey. Workshops are highly interactive working sessions designed to ensure maximum learning effectiveness. All workshops are conducted by a leading industry expert with extensive experience of the financial services sector. All delegates are strongly advised to attend all workshops prior to taking the assessments to gain maximum benefit of the programme.
It is recommended that you study 6-8 hours per week over the six month period. There will also be pre-reading/exercises/tasks to be completed in advance of virtual workshops, delivered via the online learning platform.
You can request a copy of the full syllabus here.
Next enrolment by: 21 January 2026.
The full course timetable can be found here.
This qualification has been designed for KYC analysts and professionals at all stages in their career who manage risk in the Customer Due Diligence (CDD) process. The only professional qualification in practical CDD, it’s vital to understand the threat and mitigate the risk.
This course is suitable for:
The International Compliance Association (ICA) is the leading professional body for the global regulatory and financial crime compliance community. It is also the provider of internationally recognised, professional, certificated qualifications in anti-money laundering; governance, risk and compliance and financial crime prevention. Being a member of the ICA, a global community, is a mark of prestige and shows that you have reached a standard of excellence in your professional career.
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