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Take your career to the next level with higher education that works for you
Course Overview
This one-day course is for people with approximately 1 year of experience managing a team. The course explores key skills needed to engage, focus and develop teams. You will learn how to become more successful, improve communication, make better decisions and build a team. The day is practical, lively and encourages sharing and learning from each other.
Course Content
Topics include:
Focus
- Review key roles and responsibilities of a manager
- Keeping the team focused on delivery
- Managing priorities with intention
Engage
- Building trust with your team
- Simple and effective ways to motivate your team
- Leading changes large and small with your team
- Reviewing the basics taking them to the next level
Develop
- Developing communication skills to enable you to respond appropriately to challenging situations, including conflict resolution
- How to help your team progress (even if there isn’t clear career progression)
Benefits
This one day course provides everything you need to become a great team leader!
Course Tutor
Kay Stephan
Kay Stephan, FCIPD, is the Managing Director of Mirador, a learning and development consultancy. She has over 20 years' experience working in partnership with a variety of private and public sector organisations, including the GTA University Centre. Interventions range from designing and delivering bespoke management development events, coaching, designing and delivering assessment centres, to the design and delivery of personal effectiveness workshops. Kay has specific expertise developing webinars and implementing Social Learning Systems. Her approach is warm, pragmatic and perceptive.
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