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Course Overview
This practical session is designed to help professionals craft clear effective Policies and Procedures (P&Ps) that are actually read, understood, used and support businesses to comply with regulations and achieve operational success.
Through real-world examples and hands-on exercises, delegates will explore key concepts, sharpen their writing techniques and learn how to build robust policies, procedures, checklists and processes and conduct ongoing reviews to ensure P&Ps remain relevant, up to date and fit for purpose.
Course Content
- Importance of Policies and Procedures (P&Ps) in business operations
- Definitions, differences and when to use Policies, Procedures, Checklists, Guidance Notes
- Practical Exercise: The importance of clear and concise P&Ps
- Key components of P&P’s and how to make them work for your organisation
- Writing effective and concise P&Ps
- How to embed key controls in P&Ps
- Practical Exercise: Writing a live P&P
- Approval Process for New or Amended P&Ps
- Strategies for keeping P&Ps up to date
Benefits
By understanding key distinctions, mastering writing techniques, and engaging in hands-on exercises, delegates will develop skills that enable them to craft concise, well-structured P&P’s that mitigate risks and support business operations.
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