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Course Overview
Business Analysts are increasingly required to extend themselves beyond their traditional role of developing and maintaining IT systems. They need the capability to understand the business strategy, use proven techniques to analyse the business area, and identify changes to business processes needed to meet internal and external challenges.
This course develops the skills needed to work with senior business and IT staff to analyse and model business activities. You will learn how to investigate business problems, and how to identify and recommend appropriate creative solutions.
This course is delivered virtually through the GTA, tutor led in real time.
Course Content
Rationale:
- A lifecycle for business change
- The role of the Business Analyst within the lifecycle for business change
- Other roles within the lifecycle for business change
- Purpose of analysing and modelling business systems
- The framework business analysis activities
Understanding the strategic context:
- Internal environment analysis
- External environment analysis
- SWOT analysis
- Critical Success Factors, Key Performance Indicators and Performance Targets
- The Balanced Business Scorecard as a framework for identifying CSFs and KPIs
Understanding the situation/issues:
- Stakeholder identification
- Overview of investigative techniques
- Representing a holistic view of the business situation
Stakeholder analysis and management:
- Stakeholder analysis
- Identifying different perspectives
- Defining perspectives
Analysing and modelling business activities:
- Developing a conceptual business activity model from a perspective
- Identifying business events
- Analysing business rules
- Building consensus by resolving conflicts
Identifying potential solutions:
- Gap analysis - comparing the ideal and existing systems
- Defining a new business model
- Identifying IS/IT requirements to support the new business model
Building the business case:
- Structure of a business case
- Identifying options for business change
- Identifying and categorising costs and benefits
- Identifying and categorising risks, Identifying impacts
- The lifecycle for the business case
Case Study:
A case study allows you to undertake a simulated business analysis assignment
Schedule
Session 1 - 8hrs
Full Day Session 1
Session 2 - 8hrs
Full Day Session 2
Session 3 - 8hrs
Full Day Session 3
Benefits
At the end of this course you will be able to:
- Describe the rationale for Business Analysis
- Use strategic analysis techniques to understand the strategic context
- Explain techniques to investigate an organisation's current situation
- Explain the importance of stakeholder management and use a stakeholder analysis technique
- Use techniques for the analysis and modelling of business systems
- Describe how recommendations for business improvement may be identified
- Describe the contents of a rigorous business case for the development and implementation of business changes
- Identify costs, benefits, impacts and risks for an option in a business case including investment appraisal
Anyone wishing to acquire the skill set required for analysing and addressing business problems and wishing to attain the BCS Business Systems Development Certificate in Business Analysis Practice would benefit from attending this course.
This qualification can form part of the BCS International Diploma in Business Analysis and covers the knowledge-based element of the qualification.
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