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Take your career to the next level with higher education that works for you
Course Overview
This course can be delivered face to face or in real time via a virtual classroom.
In this 90 minute session you will explore the best ways to communicate whilst working remotely.
You will discuss the communication issues faced when working from home and how these differ from office working.
Course Content
- Describe Verbal and Non-Verbal Communication and how these impact on remote working
- Learn about and practice core responsive skills: listening and asking effective questions
- Communication over the phone, video conferencing, text etc.
- A brief overview of different behaviours, i.e. Assertive, Aggressive, Passive and Passive-Aggressive. (You will be given a Personal Style Questionnaire to complete afterwards so you can assess your own preferred style)
- How to transform the way you use the various modes of communication
Course Tutor
Korinne Le Page
Korinne has more than 27 years’ experience in Training, Leadership Development, Coaching and Counselling. She has also worked for major multi-national Companies, delivered Management and Communication programmes abroad and online across a variety of Market Sectors. Korinne started her career in Finance, then as an Operational Manager in Customer Service, managing teams in challenging environments and she became an Entrepreneur in 2000. Therefore, Korinne has first-hand experience of the issues that can arise from all angles, as well as appreciating the importance of providing inspirational leadership and seamless customer service.
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