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Course Overview
This one-day course explores how to cultivate a culture where people feel safe to speak up, share ideas, make mistakes, and be themselves - the foundation of high-performing, inclusive teams.
Delegates will learn what psychological safety is, why it matters, and how leadership behaviour, communication style, and team norms can either foster or erode trust.
The course also introduces the topic of neurodivergence, offering insight into how conditions such as autism, ADHD, and dyslexia influence workplace experiences.
Through reflection, discussion, and practical exercises, delegates will gain the understanding and tools to create environments that support both psychological safety and neuroinclusion, enabling everyone to thrive.
Course Content
The course will cover the following topics:
Welcome & Setting the Scene
- Introductions and icebreaker
- Objectives and agenda overview
- Ground rules for a psychologically safe learning space
Understanding Psychological Safety
- What is psychological safety? - Amy Edmonson model
- The four stages: Inclusion, Learner, Contributor, Challenger safety
- Why it matters - Innovation, engagement, retention
- When teams thrive vs. when they shut down
The Leader’s Role in Building Safety
- How fear, blame, and perfectionism show up in teams
- The neuroscience of threat and safety
- Behaviours that build or break trust
- Language, feedback, and tone: psychological safety in everyday communication
Introduction to Neurodivergence
- What neurodivergence means – An overview
- Strengths and challenges of neurodivergent individuals at work
- Common misconceptions and biases
- Overlap between psychological safety and neuroinclusion
Creating a Neuroinclusive & Safe Workplace
- Inclusive leadership behaviours and environmental adjustments
- Flexible communication, feedback, and meeting practices
- Case examples of neuroinclusive workplaces
- Checklist: Building a psychologically safe, neuroinclusive culture
Reflection & Close
- Group reflection: Key takeaways and commitments
- Optional feedback circle - Modelling safe communication
- Resources and further reading
Benefits
By the end of the course, delegates will:
- Understand what psychological safety is and why it’s essential for team performance and wellbeing
- Recognise behaviours and cultures that support or erode psychological safety
- Develop strategies to build trust, inclusion, and open communication in their teams
- Gain a foundational understanding of neurodivergence (ADHD, autism, dyslexia, etc)
- Learn how to create psychologically safe environments for neurodivergent colleagues
- Leave with practical tools and actions to implement immediately in the workplace
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