Being a small group allowed Tonia to spend more time focusing on particular areas that were relevant to our circumstances. Tonia's delivery was very knowledgeable yet able to convey in words and explanations that were very easy to understand. Course content on the day covered more ground than I had expected. Additionally, very clear guidance notes for home/office use. Tonia's approach was very professional and easy to understand. Very useful printed guidance notes for home/office use.