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Course Overview
This course is designed for people who work in increasingly diverse teams and are seeking guidance on approaching multicultural challenges that arise with their colleagues.
Course Content
• The definition of multiculturalism
• Understand the importance of cultural diversity in the workplace
• Identify common multicultural challenges at work
• Develop cultural intelligence and sensitivity with colleagues
• Enhance your communication skills across cultures
• Cultivate a global mindset and adaptability
Benefits
Delegates will gain essential knowledge to assist with the understanding of the challenges surrounding verbal & non-verbal communication styles, differing cultural norms and behaviours, values & traditions, and avoiding misunderstandings & tensions.
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