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Course Overview
This Supervisory Skills Workshop assumes limited previous people management experience and progressively develops delegates through a series of practical tasks, ultimately providing a foundation for excellence in supervisory skills.
Course Content
- Key management skills, qualities and characteristics
- Understanding personal development as a supervisor
- Improving team performance
- Managing communication
- Performance development; understanding the corporate landscape
- Time management and prioritisation
- Team work and leadership
- Managing difficult situations and conflicts
Benefits
Supervisors are an important asset to any business and this course will provide you with the necessary skills to carry out a supervisory role.
Course Tutor
Susie Crowder
Susie Crowder, BA Hons, MBA, CMgr, MCMI Susie is a consultant and non-executive director with over 15 years’ experience across a number of industry sectors. With a strong background in consulting and business development, Susie draws on her practical experiences to deliver a workshop that provides real business insight to best practice management and leadership.
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