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This one day workshop will explore different communications and behaviour types. It will equip you with the assertive skills that will enable you to effectively convey understanding.
Effective communication is key to co-operation and success within any organisation and beyond because it leads to better performance and results.
Assertive behaviour is learned and so we need to recognise our natural instincts to adopt passive or aggressive states, how this impacts on transactions with others and how we can overcome these by practicing assertive techniques.
Korinne has more than 27 years’ experience in Training, Leadership Development, Coaching and Counselling. She has also worked for major multi-national Companies, delivered Management and Communication programmes abroad and online across a variety of Market Sectors. Korinne started her career in Finance, then as an Operational Manager in Customer Service, managing teams in challenging environments and she became an Entrepreneur in 2000. Therefore, Korinne has first-hand experience of the issues that can arise from all angles, as well as appreciating the importance of providing inspirational leadership and seamless customer service.
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